At a restaurant, a cockroach suddenly flew from somewhere and sat on a lady. She started screaming out of fear. With a panic-stricken face and trembling voice, she started jumping, with both hands desperately trying to get rid of the cockroach. Her reaction was contagious, as everyone in her group also got panicky.
The lady finally managed to push the cockroach away, but it landed on another lady in the group. Now, it was the turn of the other lady in the group to continue the drama. The waiter rushed forward to their rescue. In the relay of throwing, the cockroach next fell upon the waiter. The waiter stood firm, composed himself and observed the behaviour of the cockroach on his shirt. When he was confident enough, he grabbed it with his fingers and threw it out of the restaurant.
Above presents a picture of the ability and inability of many a person to manage crisis and attitude to crisis situation as postulated in the Cockroach Management Theory by Sundar Pichai.
In his…
Source: Guardian Newspaper
