With a new tariff regime for Nigeria’s telecoms sector now a done deal, what is in the hike for millions of subscribers who have continued to bear with poor services? Is it going to be a win-win for both operators and telephone users, ADEYEMI ADEPETUN interrogates in this report.
The poor state of telephony services in the country has continued for long. It has lingered for many years, pitching subscribers against the operators.
Complaints of network freezing, while calls are on, faster depletion of data, inability to access bonus offerings, drop calls and poor customer services, zero coverage have dogged Nigeria’s $76 billion telecoms sector.
Poor services are not limited to a particular region, it cuts across all states. From Lagos to Uyo, Ondo to Anambra, Kebbi to Ebonyi and Zamfara to Kwara, the agony of telephone users has continued unabated. The experience of many subscribers in Nigeria has been grossly poor…
Source: Guardian Newspaper