1. Please tell us what role you will play in the TEXEM February 2023 programme, ‘ Self-awareness for better management of change in uncertain times, ‘ impacting the Leader today?
I’m pleased to deliver one of the live sessions featuring fundamental practical communication skills that will help any leader or manager sound smart, confident and convincing in all settings.
The key idea is this: It’s not what you say – it’s what they hear. So, if you’re trying to motivate a team to do something new and difficult, your words may be (more or less!) OK. But what if they’re hearing from your tone and the wider context such ‘deeper’ things as Boring, Lazy, Doesn’t Mean It, Sexist, Time-waster, Irresponsible, and Annoying? Your words will be wasted against this broader cynicism.
2. Do you consider this programme pertinent to the needs of Leaders?
Yes. Because if you don’t know how you’re coming across to the team, your seniors, customers, and regulators, what do you think you’re doing all…
Source: Leadership Newspaper
