By Ginika Okoye
The Central Bank of Nigeria (CBN) says the worth of money refund to bank customers as at Nov. 30 stood at N76.75 billion and 20.90 million dollars.
Mr Kofo-Abdulsalam Alada, the Director, Consumer Protection Department (CPD) of CBN, said this at a workshop for business editors and members of the Finance Correspondents Association of Nigeria (FICAN), in Yola.
Alada, represented by Mr Tyoden Nanfwang of the CPD, said the refund from several banks arose from various financial related complaints.
According to him, the refund is in line with the mandate of the department of the bank to promote consumer confidence in the financial system.
Highlighting some achievements of the department, the director said they had resolved no fewer than 16,263 complaints against banks from 2012 to Nov. 30.
“Cumulative number of complaints against Other Financial Institutions (OFIs) that were resolved or closed from 2012 to the…
Source: News Agency of Nigeria
