The Enugu Electricity Distribution Company (EEDC) says it is re-strategising for better and effective service delivery to customers in the South East.
Its Head of Communications, Mr Emeka Eze, made the promise at the company’s Customers’ Forum held in Owerri on Thursday.
He said the company had set up a Customers Call Centre and a Feeder Management Concept which would operate 24 hours to monitor activities of staff to ensure efficient service delivery.
He said the purpose was to make the EEDD staff more responsible and accountable in rendering services to members of the public.
Eze said the EEDC customers were expected to make use of the centres and report excesses and misconduct of the staff for proper sanction.
He said that electricity meter was free, adding that the company was updating its data on meter to translate them into a working…
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