Yuletide: Bank customers face challenges at ATMs


Queue at an ATM centre

Barely 24 hours to Christmas, bank customers in Benin lamented over the inability to make withdrawals from Automated Teller Machines (ATM).

A news correspondent who went round the metropolis reports that not many of the ATMs in some banks visited on Sunday were dispensing cash.

Some of the residents appealed to the management of the banks to urgently deploy more of their staff to the banks to ensure efficiency in the services of the machines.

Abel Bassey, who said he was on the queue for three hours before he was able to make withdrawal, alleged that the banks deliberately refused to put enough money in the machines.

“I don’t understand how one, with his money in the bank, can find it extremely difficult to make use of ATMs,” he said.

For Aliu Ozioruva, he said he visited three locations before he could get cash.

“In fact, I started on Saturday…

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