By Kazeem Ugbodaga
Governor Akinwunmi Ambode of Lagos State has charged civil servants to embrace effective relations with customers as a way of repositioning the public service for better performance.
The governor spoke on Tuesday while declaring open a two-day training for public servants, tagged: “Creating and Maintaining a Customer-Centric Driven Culture In The Public Service Delivery System,” held in Ikeja area of Lagos, Southwest Nigeria.
According to him, following strategies would be central to any effort to ensure that the Lagos State Public Service adopted a positive change in perspective and orientation by adopting more extensive customer-centric policies and practices.
Ambode, who was represented by the Commissioner for Establishments, Training and Pensions, Dr. Benson Oke said stakeholders should begin by building a customer-first culture of…
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