Group Urges Telcos to Tackle Fraud

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Director, Consumer Affairs Bureau of NCC, Mrs Felicia Onwuegbulam

Emma Okonji

Worried about the increasing rate of electronic fraud, especially through the use of smartphone devices, the Industry Consumer Advisory Forum (ICAF), which oversees the interests and concerns of consumers of Information and Communications Technology (ICT) products and services, has called on telecoms operators to take responsibility of all online thefts perpetrated against telecoms subscribers, and make urgent efforts to nip it in the bud.

Members of ICAF who spoke at the group’s fourth quarter forum in Lagos recently, said since most telecoms subscribers now link their registered SIM cards to their bank accounts, and some of them get swindled and money withdrawn from their bank accounts without their consent and without them knowing until they start receiving debit alerts…



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