Ndubuisi Francis in Abuja
The Bureau of Public Enterprises (BPE) has declared that its processes are constantly under scrutiny and review, thereby allowing it to identify lapses both internally among staff as well as external stakeholders.
The agency also stated that the inauguration of Service Compact (SERVICOM) in the Bureau in 2008 has impacted positively not only on the general ambience of the Bureau but has also helped in actualising its value statement of Integrity, Professionalism, Accountability, Responsibility, Transparency (IPART).
The BPE Director-General, Mr. Alex Okoh, who made the disclosure during the SERVICOM Day symposium and launch of the Bureau’s Service Charter in Abuja, noted that at the privatisation agency, customer service is not only a department but has become everyone’s job resulting in an organisational culture.
Okoh, who was represented at the event by the Director of…
Source: Thisday Newspaper
