Customer service: PTAD enjoins staff to be empathetic in service delivery to pensioners 

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The Executive Secretary of Pensions Transitional Arrangement Directorate (PTAD), Dr Chioma Ejikeme, has encouraged staff of the Directorate to be more empathetic, devoted and committed in the discharge of their duties of serving Nigerian pensioners.

She noted that care and empathy are the watchword and core objective of PTAD’s modus operandi in its service delivery to retirees, therefore nothing less was expected of all the staff of the agency.

Ejikeme also expressed PTAD’s commitment and efforts at ensuring smooth payment of monthly pensions and other retirement benefits due to pensioners promptly.

Speaking at the last lap of the occasion of 2022 Customer Service Week held…



Source: Nigerian Tribune