I have witnessed the transformative impact of artificial intelligence (AI) on industries throughout Nigeria. AI is no longer just an emerging trend; it is reshaping sectors like finance, telecommunications, and e-commerce, with Nigeria’s financial services industry at the forefront. It is actively harnessed to solve real-world challenges and improve customer experiences.
In the financial services sector, AI has evolved from a buzzword to a vital tool reshaping how financial institutions operate, interact with customers and deliver products. Initially, AI was seen to improve customer service and enhance efficiency, but its impact has exceeded these expectations….
Source: Nigerian Tribune
