Diamond Bank control 40% of USSD transactions volume

0
305


By Elizabeth Adegbesan

DIAMOND bank Plc said it now   controls 40 percent of the volume of Unstructured Supplementary Service Data (USSD) transactions in the banking sector.

The bank also stated that, in a bid to increase customers’ access to information, it would create an avenue for a periodic engagement, in form of information, to remind customers of the features and benefits of a product they have chosen.

Diamond Bank

Meanwhile, the bank has concluded plans to celebrate its ‘Customer Service Week’ which would commence from October 11th  to 14th, 2018.

Head of Operations, Diamond Bank, Alex Alozie, disclosed this during an interview with  Financial Vanguard.

Retail customers

He said: “As at today, the number of customers using our USSD code, *426#, is even more than the number of people using our app on daily basis and then, in terms of the number of transaction, we…



Read More…..Vanguard Newspaper