CPC condemns Discos arbitrary billing, calls for aggressive metering

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The Consumer Protection Council (CPC), on Wednesday condemned arbitrary billing by the electricity distribution companies (DISCOs), calling for aggressive metering to curb estimated billings.

 

D-G, CPC, Mrs. Dupe Atoki

Mr Babatunde Irukera, the Director-General of CPC gave the adviced at the customers’ engagement Town Hall meeting organised by the Eko Electricity Distribution Company (EKEDC) in collaboration with CPC in Lagos.

Irukera said that the town hall meeting was necessary to engage electricity consumers directly.

He said that the meeting would enable it fashion out ways to listen and address their complaints in a civilised and matured manner.

According to him, the group disconnection of consumer’s electricity without consideration for those paying their bills is an abuse of consumer rights.

Irukera said that engaging with consumers was the best option in resolving…



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