By Prince Osuagwu
Nigerian Communications Commission, NCC, has said it will sanction any telecommunications operator in Nigeria, which engages in what it described as forceful subscription and unlawful deductions from consumers.
The commission said, yesterday, that “as a consumer-centric regulator, the NCC has noted with great displeasure the unacceptably high level of consumer complaints in respect of forceful subscriptions to Value-Added Services, VAS, as well as airtime deductions for these subscriptions.
“The commission mandated several initiatives to tackle the menace. These include the institution of a comprehensive investigation and resolution process, the Do-not-Disturb, DND, facility, and the imposition of sanctions for breach.
“Disturbed by the persistent occurrence of the menace despite these measures, the commission carried out a long and comprehensive investigative audit into VAS subscriptions across all Mobile Network Operators, MNOs and VAS…
