Bollywood star Sonam Kapoor Ahuja has warned Uber users against the ride-hailing app in London after suffering “the scariest experience” with a driver in the British capital.
The award-winning actress, 34, daughter of “Slumdog Millionaire” star Anil Kapoor, said her driver was apparently “unstable and was yelling and shouting” during the journey.
“I was shaking by the end of it,” she tweeted to her 12.8 million followers late Wednesday in London, tagging Uber, which responded with an apparently automated message.
“I tried complaining on your app, and just got multiple disconnected replies by bots. You guys need to update your system. The damage is done. There is nothing more you can do.”
“The best and safest is just to use the local public transportation or cabs,” she suggested.
Hours later, an Uber spokeswoman in London said the incident was “regrettable and concerning”.
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Source: Vanguard Newspaper
