By Levinus Nwabughiogu-Abuja
Labour Party Governorship candidate in Abia State, Dr. Alex Otti, yesterday, in Abuja said that unresolved complaints by customers of various commercial banks in Nigeria and poor responsiveness of the institutions to challenges arising financial transactions were the major factors that led to the establishment of Signature Bank.
Speaking at the unveiling of the bank, Otti who was founder of the bank said the new bank was established with the aim of giving attention to the dynamic needs of the customer, meeting and satisfying their desired financial yearnings.
Otti who was a managing director of Diamond Bank said that the journey to establish the bank started in 2017.
He said: “The journey began in 2017, driven by a yawning gap we identified, a vacuum created by repeated unresolved complaints, poor responsiveness, and unsavory customer experience encountered regularly from the banks we did business with. It came from a yearning for…
Source: Vanguard Newspaper
